✧ Yes, most of our designs can be customized to suit your taste and lifestyle. For example, Moissanite can be replaced with Diamond, Sapphires, or Emeralds, and prong styles can be changed from traditional to claw. Simple design changes will add an extra minimal fee. If the ring design changes in a more significant way, like two rings put together, larger or smaller stones are required, a design element is added or removed, or if a design image is required, there will be additional charges, or the design may be considered custom at the designer's discretion. Contact us to discuss the possibilities or to request a quote.

✧ Each piece of our ethical fine jewelry is hand made especially for you, with love and care. Your beautiful piece of jewelry will be made in max. 2 to 3 weeks plus shipping time.

✧ Yes, we offer rush order service. For rush service you must pay $50 USD for rush order charges. Please contact us our executives to get exact manufacturing timing at hello@aurousfinejewelry.com.

✧ Yes, you can change the address before the item ships from our manufacturing facility by sending a direct message. Once the item is shipped out, you can't change it. We will not be responsible for any loss of the parcel that occurs due to a wrong address.

✧ We will accept returns and exchanges on most pieces. Items must be returned in unworn condition within 30 days of receipt.

✧ Yes, we ship our precious jewelry all around the world with Free Express Shipping Service. Our shipping partners (UPS, FedEx...) will deliver your package to your doorstep with care.