Below are some of are common questions:
✧ Yes, most of our designs can be customized to suit your taste and lifestyle, as an example Moissanite can be replaced with Diamond, Sapphires or Emeralds, prong styles can be changes from traditional to claw. Simple design changes will add a extra minimal fee, if the ring design changes in a more significant way like two rings put together, larger or smaller stones are required, a design element is added or removed or if a design image is required, there will be additional charges, or the design may be considered custom at the designer's discretion. Contact Us to discuss the possibilities or to request a quote.
✧ Each piece of our ethical fine jewelry is hand made especially for you, with love and care. Your beautiful piece of jewelry will be made in max. 2 to 3 weeks plus shipping time.
✧ Yes, we offer rush order service. For rush service you must pay $50 USD for rush order charges. Please contact us our executives to get exact manufacturing timing at firstname.lastname@example.org.
✧ Yes, you can change the address before item ship from our manufacturing facility by sending a direct message, once the item is shipped out you can't change. We will not be responsible for any loss of parcel that occurs due to a wrong address.
✧ We will accept return and exchange on most pieces. Items must be returned in unworn condition within 15 days of receipt.
✧ Yes, we ship our precious jewelry all around the world with Free Express Shipping Service. Our shipping partners (UPS, FedEx...) will delivered your package at your door step with care.
✧ Yes, we offer payment plans. You can make your payment in 3 different part of your total amount.
First: 35% Payment so we will start CAD design process and confirm with you before start manufacturing process. If you need any changes we will do as per your request.
Second: Another, 35% Payment. Now, we will start cutting & polishing process of your diamond and send the video of your forever one diamond.
Third: Rest of 30% Payment you have to play before we ship your jewelry. Once, your jewelry is ready to ship we will share the images & video to confirm with you and ship with express courier service.